Reference

How 6sigma Handles Your Personal Data

At 6sigma, we are clear about what data we collect, why we hold it, and how long it stays with us.

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6sigma How 6sigma Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct or delete your personal data, or if you have questions about how we process your information, our privacy support team is available through the channels below.

Email Privacy Request Send a written request to our privacy team at the support email listed on 6sigma.asia. Include your registered account details so we can locate your records quickly and respond accurately.
Live Chat Support Open the live chat widget on 6sigma.asia to speak directly with our support team. For data-related matters, our agents will escalate your query to the privacy team on the same session.
Help Centre Portal Visit the Help Centre on 6sigma.asia to submit a formal data request through our ticketing system. You will receive a reference number and a follow-up within five working days.
HOW WE PROTECT YOUR ACCOUNT

Explore Our Data Handling Commitments

We have structured our privacy practices around six concrete areas: what data we collect, how cookies work on our site, how we secure your account, how long records are kept, who within…

Data We Collect

We collect your name, contact details, date of birth, and payment method identifiers when you open an account. Transaction records for UPI, Paytm and PhonePe deposits and withdrawals are stored as part of your account history.

Cookies and Tracking

6sigma.asia uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security Measures

Your account password is stored as a one-way hash; we never hold it in readable form. Two-step verification is available from your account settings, and all data transfers between your device and our servers use TLS encryption.

Data Retention Periods

Active account data is held for as long as your account remains open. After account closure, we retain records for the period required by applicable law in your jurisdiction, after which personal data is deleted or anonymised.

Internal Data Access

Only staff with a business need can access your personal data — for example, the payments team processing a PhonePe withdrawal or the compliance team responding to a legal request. Access is logged and reviewed periodically.

Requesting Changes to Your Data

You can request a copy of your personal data, ask us to correct inaccuracies, or request deletion by contacting our privacy team via email or the Help Centre portal. We will confirm receipt and respond within five working days.

Common Questions About Our Privacy Policy

These are the questions our team receives most often about how 6sigma handles personal data, what rights you have as an account holder, and how to get in touch if something is not right.

We collect your name, email address, phone number, date of birth and country of residence at registration. We also record your payment method identifiers — such as your UPI ID or Paytm number — whenever you make a deposit or withdrawal.

We do not sell your data. We share only what is strictly necessary with payment processors like UPI, Paytm and PhonePe to complete your transactions, and with legal authorities if we are required to do so under applicable law in your jurisdiction.

After you close your account, we retain your records for the period required by local law and financial regulations in your jurisdiction. Once that period ends, your personal data is deleted or anonymised so it can no longer be linked to you.

Yes. Send a data-access request to our privacy team via the support email or the Help Centre portal on 6sigma.asia. Include your registered email and account reference so we can locate your records and respond within five working days.

Contact our privacy team through live chat or the Help Centre ticketing system. Specify whether you want a correction or deletion, and we will process your request within five working days and confirm the outcome by email.

We use session cookies for login continuity and analytics cookies to monitor page performance. You can disable non-essential cookies through your browser settings. Turning off analytics cookies does not prevent you from accessing your account or making transactions.

Access is restricted to staff with a clear operational reason — such as payments staff verifying a PhonePe transaction or compliance staff handling a legal query. All internal access is logged, and we review those logs to prevent unauthorised use.